Contact Us

Need help? Choose the channel that matches your request. If you self-host Modsy, replace the default email aliases below with the support inbox your team monitors.

Support & account help

Email us at [email protected] with your username, the URL you need help with, and a short description of the issue (screenshots help). We can assist with sign-in problems, profile updates, notification questions, or anything else related to your account.

Creators & payouts

For payout questions, include the payout request ID, the method you selected, and any relevant ledger entries so we can respond quickly. We’ll verify your details, confirm thresholds, and let you know next steps if additional review is needed.

Safety & abuse

Use the in-platform report buttons on mods or comments to flag stolen content, malware, or harassment. For urgent escalations, email [email protected] with links and context. We prioritize reports that include evidence and the affected mod URLs.

Partnerships & press

For integrations, game support requests, or press inquiries, reach out via [email protected] with your organization name and how you’d like to work with Modsy.

Response times

We aim to reply within two business days. Abuse and security issues are reviewed as quickly as possible, and payout questions are prioritized when you include complete account details.